Department of Public Safety
On Saturday, July 16, 2022, a new 988 National Suicide & Crisis Lifeline was implemented across the United States. This is a FREE service available to everyone.
Anyone who is experiencing mental health distress – including thoughts of suicide, a substance-use crisis or emotional distress – can connect with a trained crisis counselor simply by calling or texting 988. Interpretation services are available in over 150 languages.*
IF YOU NEED HELP WITH A MENTAL HEALTH MATTER, CALL OR TEXT 988 IMMEDIATELY.
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Disaster Coordination and the use of CivicReady
The Director of Public Safety is also the disaster coordinator for the city. For more information on what you can do to better prepare for disasters please go to https://www.ready.gov/
The Director of Public Safety urges residents and businesses to sign up for CivicReady the City’s Mass Notification System, an emergency notification system that allows emergency officials to notify residents and businesses by telephone, cell phone, text message, and email regarding time-sensitive general and emergency notifications.
Lackawanna: Mass Notification System | CivicReady
Sign up to be notified of emergencies in Lackawanna by clicking the picture below to sign up for the City of Lackawanna – Public Notification System.
The City of Lackawanna has partnered with CivicPlus® the creators of CivicReady to implement its mass notification software. By partnering with CivicPlus, Lackawanna will be able to issue urgent notifications, emergency instructions, warnings, and routine communications to subscribed residents via email, text message, and voicemail to keep people safe and informed. In a local emergency, community members subscribed to the CivicPlus system will benefit from immediate, actionable information and instructions sent via their preferred notification channel.
The CivicPlus Mass Notification software also integrates with the Federal Emergency Management Agency’s (FEMA) Integrated Public Alert Warning System (IPAWS). The IPAWS system leverages national emergency communication channels, such as the Emergency Alert System (EAS), NOAA weather radios, digital road signage, and television broadcasts, to provide area-specific alerts in times of emergency. By integrating its CivicPlus Mass Notification system with IPAWS, Lackawanna will be able to reach as many people as possible during an emergency event, including those who have not opted-in to text, phone, or email communications, as well as travelers and visitors in the area.
“CivicPlus is built on designing innovative solutions for local governments,” said Cari Tate, CivicPlus Solutions Director. “We continually invest in our products, such as our Mass Notification software, to strengthen and transform how governments serve and communicate with their residents. We are proud to partner with the City of Lackawanna to help them accomplish their public safety goals.”