Department of Public Safety
On Saturday, July 16, 2022, a new 988 National Suicide & Crisis Lifeline was implemented across the United States. This is a FREE service available to everyone.
Anyone who is experiencing mental health distress – including thoughts of suicide, a substance-use crisis or emotional distress – can connect with a trained crisis counselor simply by calling or texting 988. Interpretation services are available in over 150 languages.*
IF YOU NEED HELP WITH A MENTAL HEALTH MATTER, CALL OR TEXT 988 IMMEDIATELY.
Disaster Coordination and the use of CodeRed
The Director of Public Safety is also the disaster coordinator for the city. For more information on what you can do to better prepare for disasters please go to https://www.ready.gov/
The Director of Public Safety urges residents and businesses to sign up for CodeRed, an emergency notification system that allows emergency officials to notify residents and businesses by telephone, cell phone, text message, email and social media regarding time-sensitive general and emergency notifications. Please click here to sign-up.
Also, can you change the CodeRed website to the following?
CODE RED EMERGENCY NOTIFICATION SYSTEM
Sign up to be notified of emergencies in Lackawanna by clicking the picture below to sign up for the City of Lackawanna – Public Notification System.
CodeRED is an emergency notification service that allows emergency officials to notify residents and businesses by telephone, cell phone, text message, email and social media regarding time-sensitive general and emergency notifications. Only authorized officials within the City of Lackawanna have access to the CodeRED system.
Any message regarding the safety, property or welfare of the community will be disseminated using the CodeRED system. These may include AMBER alerts, notifications of hazardous traffic or road conditions, boil water advisories, evacuation notices or general community information.
To see a video of how the system works, click here https://vimeo.com
Have a Smartphone?
Make sure to download the CodeRED Mobile Alert app to receive free emergency notifications directly to your smartphone. In addition, as you travel through other communities that use CodeRED you will receive the active notifications for your current location. Click on the CodeRED logo or look for the image in the App Store or on Google Play.
You will recognize the CodeRED call when your caller ID displays the following numbers. Please be sure to add these telephone numbers into your telephone’s contacts, when applicable.
866-419-5000 or Emergency Alert for Emergency Notifications
855-969-4636 or Community Alert for General Notifications
If you would like to hear the last message delivered to your phone, simply dial the number back.
The CodeRED system will leave the message on an answering machine. If the line is busy, it will try two more times to connect.
There are some circumstances that might prevent a message from being delivered:
- Your contact information has changed and you have not registered your new information.
- You only have a cordless phone and your power is out.
- Your line is busy for an extended period and your calls do not forward to voice mail.
- You have a privacy manager on your main phone and you did not register an alternate number.
Privacy Notice: Only authorized officials have access to the CodeRED system. The company will not sell, trade, lease or loan any citizen-supplied information to third parties.